Česky (CZK)Shipping and payment
SHIPPING
We deliver goods via reliable carriers throughout the Czech Republic and abroad.
| Shipping method | Price | Description |
|---|---|---|
| Personal pickup | free | You can collect your order personally from our warehouse or send your own courier. |
| PPL courier | from 4 € | Your order will be delivered by courier to the address you choose. |
| Balíkovna (Czech Post) | from 3.5 € | You can collect your parcel at a selected Balíkovna branch or in a Balíkovna self-service box. |
| Packeta – pickup point | from 3.5 € | You can collect your parcel at a selected Packeta pickup point. |
| Packeta – Z-BOX | from 3.5 € | You can collect your parcel from a self-service Packeta Z-BOX locker. |
PAYMENT
You can pay for your order using one of the following methods:
| Payment method | Price | Description |
|---|---|---|
| Cash on personal pickup | free | Payment in cash when collecting your order from our warehouse. |
| Cash on delivery | 2 € | Payment upon receiving the parcel from the courier. |
| Bank transfer (in advance) | free | Send the payment according to the details in your order confirmation. |
| Credit / debit card | free | Fast and secure online payment by card (Visa, MasterCard, Maestro). |
| Online bank payment | free | Simple payment via your online banking. |
| Apple Pay | free | Fast and secure payment for Apple devices. |
| Google Pay | free | Convenient online payment using Google Pay. |
Online payments are secured and processed through the Comgate payment gateway.
Payment gateway provider
Contact details for Comgate, a.s. for payment-related questions or claims:
Email: platby-podpora@comgate.cz
Phone: +420 228 224 267